This Privacy Notice describes the information we collect about you when you interact with us in our stores, through Customer Service email, or on the 3ctecgoods retail website (collectively our “Platforms”).
By submitting information through, or otherwise using, our Platforms, you acknowledge that we may collect, use and disclose information in accordance with this Privacy Notice, the privacy preferences you have made known to us, and as permitted or required by law. As used in this Privacy Notice, “3ctecgoods”, “our”, “us”, and “we” means I Am Double Feng Trading, a corporation headquartered in HongKong.
We reserve the right to modify this Privacy Notice at any time to keep it up to date with legal and regulatory requirements and the way in which we operate our business and will place any updates on our website. Please regularly check our website for the latest version of this Privacy Notice. Where permitted by law, your continued access to and/or use of our Platforms after any such changes constitutes your acceptance of, and agreement to our practices. Please periodically review this Privacy Notice so that you know what personal information we collect, how we use it, and with whom we may share it.
We are deeply committed to the relationship and trust we have with you, and we take our data protection responsibilities seriously.
YOUR PERSONAL INFORMATION
How We Collect, Use, and Share Your Personal Information
We collect data when you interact with us at different touchpoints, including information that can directly or indirectly identify you (your “Personal Information”). As a consumer goods company, we use Personal Information for a variety of business purposes including sharing it and combining it with other information we might receive from our retail partners, technologies, and other third parties. This section details the kinds of Personal Information we collect, how we use it, and describes the third parties with whom we share Personal Information.
CONTACT INFORMATION
This includes identifying information like names, email addresses, phone numbers, shipping/billing /physical addresses, online identifiers you share in a public forum (like your social media handles) or nicknames.
How we collect this information:
- Directly from you when you register an account, sign up for emails, register for or attend an event, order or purchase products
- From third parties including product fulfillment or marketing list providers (where permitted under applicable laws)
- From technologies (such as when you engage with artificial intelligence (“AI”) that we may use to support features like chats)
Why we collect it:
- To contact you, for example to send you communications and marketing and advertising (subject to choices you may make to opt in or opt out).
- To administer sweepstakes, surveys, or contests.
We share it with:
- Third party social media platforms (including for advertising through platforms such as Meta or Amazon using pixels or custom audiences) (subject to choices you may make to opt in or opt out)
- Marketing and advertising providers
FINANCIAL INFORMATION
This includes information such as the last four digits of your credit/debit card number, data used to authenticate your transactions, and information relating to the use of alternative payment methods or third-party checkout platforms to complete your transaction. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted according to the requirements of the Payment Card Industry Data Security Standard (PCI-DSS).
How we collect this information:
- Directly from you when you make a purchase
- From third parties as needed to help securely process your requested transaction
We share it with:
- Payment processors and merchants of record
OTHER IDENTIFYING INFORMATION
This includes information that might reasonably be used to identify you, either by itself or when combined with other data such as general or specific demographic data, your preferred clothing sizes or fits, information you share in a public open forum including social media, or other information we collect from you after obtaining your prior consent.
How we collect this information:
- Directly from you when you create an account online or through our in-store experience/purchases
- As described in a separate notice or consent, such as sign-up terms for a special event
- From third parties including social media platforms, business partners and advertising service providers
Why we collect it:
- To offer and administer special offers and contests, including sweepstakes
- To send you communications and other marketing and advertising (subject to choices you may make to opt in or opt out)
Cookies
A cookie is a small data file that is placed on your computer’s hard drive that may contain information (such as a unique user ID) that a Web site may use to track certain things. We use cookies in order to improve your shopping experience. The cookie helps us track the pages of the Site that you visit, tells us whether you have been to the Site before and tells us which Web site you visited immediately before visiting the Site, but does not tell us about your use of any other Web sites. Sometimes advertisers and other third parties on the Site may also use cookies. You can keep us from using cookies by turning them off in your browser. However, if you turn off your cookies then you will not be enabled to make purchases from the Site or to access your account information.
Security
Protecting your order information is important to us. We use the industry standard Secure Sockets Layer (SSL) technology to protect the security of your online order information. SSL encryption is a method by which information is encrypted while being transmitted over the Internet. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the Site address should change from “http” to “https.” Some versions of browsers and some firewalls don’t permit communication through secure servers. In that case, you won’t be able to connect to the server and therefore won’t be able to place an order through an insecure connection. While no method is completely impenetrable, our SSL is verified by Thawte who is the industry security leader. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we are committed to protecting your personally identifiable information, we along with our third party provider(s) cannot ensure or warrant the security of any information you transmit to us.
Your acceptance of these terms
By using the Site, you indicate your agreement with the terms and conditions of this privacy policy. If you do not agree with this privacy policy, then do not use the Site. We reserve the right to change the terms of this privacy policy. Your continued use of the Site following any changes to this privacy policy will be deemed to constitute your acceptance of such changes. Please check this page regularly for any changes in policy.